FREQUENTLY ASKED QUESTIONS (FAQ)

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 COVID-19 INHERENT RISK DISCLAIMER  


An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. In purchasing a ticket to this event, you acknowledge you assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against BeachLife Festival, LLC and their affiliated companies relating to such risks. You expressly agree to comply with all Federal, State, and Local laws, ordinance, regulations, and the rules of the Event Organizers when attending the event.

 ARTIST LINEUP  

 

We are working tirelessly to finalize the lineup for the September 2021 dates, and although a significant amount of artists from our 2020 lineup are returning, we have some new and exciting developments on the lineup as well.  We will announce our lineup in its entirety over the next 45 days, before May 31st, 2021. It’s gonna be our best work yet!

 TICKETING  


The BeachLife Festival is scheduled for September 10-12, 2021.

All 2020 tickets purchased will be honored for 2021 #beachlifestrong. To access your FrontGate ticketing account, please login here
 

  • BeachLife Festival will take place @ 137 N. Harbor Drive, RB 90277.

  • Tickets include admission only and do not include guaranteed seating of any kind.

  • Seating is very limited. Be prepared to stand (just dance)!

  • The festival will take place rain or shine.

  • Lineup and set times are subject to change.

  • All attendees are subject to search and temperature check upon entry. Further protocols may be announced. 

  • All ages are welcome. Children ages 5 and under are FREE with ticketed adult. Children 6+ must purchase tickets.

  • General Admission ticketing has re-entry until 4pm only. VIP & Captain's tickets have unlimited re-entry.

  • Ticket Upgrades available – please contact support@frontgatetickets.com, or call 888-512-SHOW to upgrade.

  • Do not buy tickets from an unauthorized secondary reseller or other website, as we cannot guarantee they are real. Only tickets you buy through the BeachLife website or Front Gate Tickets can guarantee you entry into the festival.

  • Other than what is specifically stated below in the Covid Ticket Purchase Refund Policy, there are no refunds for any reason.

 Covid Ticket Purchase Refund Policy   

Please read this before buying your ticket! 


We will commence selling a limited number of three-day tickets to the festival starting Tuesday, April 13th, 2021. These purchased tickets will be NON-REFUNDABLE for any reason, but will have unlimited rollovers to further rescheduled dates should it be necessary (worst-case scenario). We will soon, however, have COVID ticket insurance as an additional purchasable option, which will enable refunds for any reason until 14 days before the festival, and will provide an automatic refund under any COVID shutdowns or regressions as mandated by the state & county government. For those that remain #beachlifestrong and are holding tickets, we thank you and look forward to hooking you up.

For those of you that have held your tickets, but cannot make these September rescheduled dates, a refund window will open from April 19, 2021- April 30, 2021 where you will be able to get your tickets refunded for any reason. After this window, there will be no additional opportunities for refunds.

If you are a current 2020-2021 ticket holder for the originally rescheduled dates, you will have the opportunity to refund your ticket(s) by logging into your Front Gate account and selecting the refund option beginning on April 19, 2021. The refund window will close April 30, 2021. All ticket holders who do not select the refund option will be automatically rolled over to the September 10-12, 2021 dates. Refunds will be processed in as few as 14 days following the April 30, 2021 deadline. Your refund will be issued to your original method of payment ONLY.

 

 How to Request a Refund During the Refund Window   

Log into your Front Gate Tickets account using the link here: https://beachlifefestival.frontgatetickets.com/.

Select the “Your Account” button and then “Order History” at the top navigation bar. This will take you to your ticket purchase. Select “View Order Detail” on the order number you wish to have refunded. Click the “REQUEST REFUND” button at the top of your order details. It will automatically initiate the process to refund that ticket order.

 Festival Entry & Re-Entry Throughout the Day  


General Admission has re-entry until 4PM daily.

VIP & Captain's Pass Holders have unlimited re-entry privileges.

 Ticketing Contact  


For questions associated with our ticketing provider, Front Gate, or for upgrades, please contact support@frontgatetickets.com, or call 888-512-SHOW. For customer service questions about ticket types not answered on the website, please email TICKETS.

For Captain’s Pass or VIP questions, please contact CAPTAIN'S.

 Wristbands  


Wristbands are non-removable and non-transferable and must not be tampered with in any way. You must wear your wristband at all times at the festival.  Do not cut off or remove the wristband until you leave the festival. More information on wristbands to come!

 ADA ACCESSIBILITY  

 

BeachLife Festival is a fully accessible live music festival, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions and/or needs please email INFO. We will do our best to help you have an awesome experience at BeachLife!
 

Accessible Viewing Areas: There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd on the main stage and/or those who have mobility limitations. Visit any of the Information Booths near the festival entrances to gain access to these areas. Note that all viewing areas are available on a first-come, first-served basis. Plan to arrive early for popular acts.

Parking: BeachLife Festival does NOT have control of Redondo Beach-owned parking lots.  Inside of each city-owned parking lot adjacent to the festival grounds, there are a limited amount of ADA Parking spaces available. To park in this lot, please bring your valid disabled persons parking permit, placard, or plate. Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots. All placards will be checked for validity by the Redondo Beach Police Department upon arrival.
 

Pre-Registration for ADA:   Please consider pre-registering for an ADA wristband, and save time waiting in lines at the festival!  You will also help us better prepare to ensure proper seating and access to other ADA facilities. To pre-register, please email us at info@thebeachlifefestival.com, with the subject "ADA Pre-Registration" and attach a copy of your state-issued ADA placard or other paperwork with your name on it. We can then send your ADA wristband ahead of time, and it will be that much faster for you to enjoy the festival once you arrive. Please note: ADA deck seating is first-come, first-served and is not guaranteed.

Service Animals: Persons with disabilities and their service dogs or animals that are individually trained to do work or perform tasks for those persons with disabilities are welcome at BeachLife Festival, as are those training service animals. Pets are not allowed and will be turned away. Due to large-scale animal service fraud, and for the protection of all festival patrons, service animals must be screened and registered at the Information Booth immediately upon entry to the site. Please contact us at INFO for protocol regarding service animals.
 

Please make sure to bring proof of certification & vaccination to the Information Booth to get properly registered. Any service animal whose task is to provide protection, emotional support, well-being, comfort, or companionship, is not considered a service animal and will not be allowed into the venue. All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Care of the service animal is the sole responsibility of the owner, including clean up, and any damage caused. Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.

  • Accessible Restrooms will be available throughout the venue and will be located at all restroom banks. Maps will be available in the Information Booth to show these locations.

  • ATM’s and Concessions are fully accessible and located throughout the venue. If assistance is required please confer with a festival staff member.

  • First Aid: We have several First Aid locations that are noted on the festival maps. Professional medical staff can help you with your medical needs at these locations.

In continually striving to make our festival more accessible for everyone, we encourage you to contact us at info@thebeachlifefestival.com for any of your accessibility-related needs. Additionally, if you have any questions about policies or our services please reach out to us.

 PARKING & TRANSPORTATION  

Parking will be tough!  We highly recommend walking, biking, skating or other modes of transportation.

Bike Valet:  BeachLife Festival offers complimentary bike valet at a location next to the site.

Taxis, Uber, Lyft:  We will announce specific rideshare pickup and dropoff stations closer to the festival.

Bus:  Find your route on Moovit.

Redondo Beach Metro – Green Line:  Metro website.

Driving:  Redondo Beach is near major freeways:  405, 107, 213.  1-Pacific Coast Highway (PCH) connects all coastal towns.


Directions from LAX

  • From LAX, follow the Pacific Coast Highway (Highway 1) South.

  • After Anita / 190th St intersection, take a right on Beryl St.

  • Drive 5 blocks and you will see the festival entrance near the intersection of Beryl and Harbor Drive.


Directions from Downtown Los Angeles

  • From downtown Los Angeles, drive on Interstate 110 South.

  • Exit to head west on Interstate 105 toward LAX.

  • When you reach Sepulveda Boulevard, turn south on Highway 1.

  • After Anita / 190th St intersection, take a right on Beryl St.

  • Drive 5 blocks and you will see the festival entrance near the intersection of Beryl and Harbor Drive.


Address to put into Waze, Google Maps or other GPS/Navigator Apps:

137 North Harbor Drive, Redondo Beach, CA 90277

 

Parking:

The City of Redondo Beach maintains several public parking lots at or near the festival grounds, but parking is very limited.  Public lots are first come, first serve, and will fill up early each day. For ADA Parking, please refer to the ADA & Accessibility Section of our site. Captain's Pass holders will have priority, on-site parking included with the purchase of a Captain’s Pass ticket, and can email CAPTAIN'S for more information.

 

 HOTELS & ACCOMMODATIONS  
 

BeachLife Festival is proud to support all of our local hotels.


Please visit: Redondo Beach Tourism Board to see an extensive list of hotels near the festival.

 

Here are some of our recommendations:

  • Sonesta: Sonesta Redondo Beach & Marina is located across the street from BeachLife Festival.  It features a heated outdoor pool, fully-equipped fitness center, and on-site restaurant. With ample amenities and spacious rooms, it's the perfect oasis in which to end a day of exploring greater Los Angeles. Book Sonesta.

  • Best Western PLUS: For those who are more budget-conscious, Best Western PLUS Redondo Beach offers a great alternative.  Book Best Western Rooms.

  • Terranea Resort: Looking to splurge, and get away from it all?  Terranea Resort and Spa in Palos Verdes offers luxury rooms and villas. Book Terranea Resort.

 SAFE LOCKERS  

BeachLife Festival offers lockers accessible from inside the venue.  Lockers are available to all ticket levels and come with a mobile charger.  More information coming soon!

 WHAT CAN I BRING INSIDE THE FESTIVAL?  

  • Baby Strollers (Valet available at Bike Valet)

  • Baby formula/baby food

  • Backpacks – no bigger than 20″ tall, 15″ wide

  • Diaper bags

  • Binoculars

  • CamelBaks (Empty)

  • Cameras (Non-Pro Digital and Film)

  • Chapstick and Lip Balm

  • Dancing Shoes

  • Ear Plugs

  • Eye Drops

  • Fanny Packs and Hip Bags

  • GoPros

  • Gum

  • Hand Sanitizer and Baby Wipes

  • Hats

  • Makeup

  • Mobile Phones and Chargers

  • Prescription Drugs (with proper labeling)

  • Purses and Handbags  (12×12 handbag or smaller)

  • Smiles!

  • Sunblock (no metal/aerosol cans)

  • Sunglasses

  • Beach Towels (average size)

  • Stadium cushions 12×12 and non-metal 

  • Water Bottles (Empty, Reusable)

 


 WHAT AM I PROHIBITED FROM BRINGING INSIDE THE FESTIVAL?  

  • Oversized Beach Blankets

  • Aerosol Products/Aerosol Cans

  • Air Horns

  • Beach Chairs

  • Audio Recording Devices

  • Bicycles, Skates, Scooters, or Skateboards (Bike/Skate Valet Available)

  • Coolers

  • Chains or Chain Wallets

  • Detachable Lens Cameras

  • Drones or Remote Control Aircraft, Cars, or Toys

  • Drugs or Drug Paraphernalia (Including Marijuana or Marijuana Products)

  • Fireworks, Explosives, or Road Flares

  • Flags

  • Flyers, Samples, Giveaways, or Promotional Items

  • Glass

  • Glow Sticks or LED Gloves

  • Guns, Ammunition, or Tasers

  • Hammocks

  • Hoverboards or Segways

  • Instruments

  • Kites or Sky Lanterns

  • Knives, Weapons, or Sharp Objects

  • Laptops & Tablets

  • Laser Pointers

  • Massagers

  • Outside Food or Beverage

  • Pepper Spray or Mace

  • Pets or Other Animals

  • Tripods

  • Sharpies, Markers, or Paint Pens

  • Steel/Plastic/Wood Wagons

  • Stuffed Animals

  • Tailgating

  • Tents or Sleeping Bags

  • Toy Guns, Water Guns, or Sling Shots

  • Totems

  • Umbrellas

  • Video Cameras (professional)

  • Vapes/E-cigs 

  • Walkie Talkies

  • Weapons of any kind (duh)